Privacy Policy

PPC Gems Solutions Inc. ("PPC Gems", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at ppcgems.com or contact us through our contact form.

Information We Collect

We collect information you voluntarily provide when you submit our contact form, including:

• Name and job title
• Email address
• Phone number
• Agency or company name
• Details of services you are enquiring about
• Any additional information you include in your message

We also automatically collect certain technical information when you visit our website, including IP address, browser type, pages visited, and referring URLs through analytics tools.

How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and communicate with you about our services
• Establish and manage our business relationship with your agency
• Send relevant service information if you have opted in
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

Our website uses cookies to improve your browsing experience. These include essential cookies required for the website to function, and analytics cookies (if enabled) to help us understand how visitors use the site. You can control cookie settings through your browser. By continuing to use our website, you consent to our use of cookies as described in this policy.

Third-Party Services

We may use third-party tools including Google Analytics, Google Tag Manager, and Meta Pixel on this website for analytics and advertising purposes. These services may collect anonymised usage data subject to their own privacy policies. We do not control how these third parties use data collected through their services.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry data is retained for a minimum of 12 months. You may request deletion of your data at any time by contacting us.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at sales@ppcgems.com.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission.

International Transfers

PPC Gems operates with offices in Canada and the United States. If you are located outside of North America, your information may be transferred to and processed in Canada or the US, which may have different data protection laws than your jurisdiction. By submitting your information, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the revised date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: sales@ppcgems.com
• Phone: +1 (437) 848 6690
• PPC Gems Solutions Inc., Toronto, Ontario, Canada